1) Program Description

Unity Move PT Alerts provides text messages to patients and subscribers who opt in. Message types include:

• Appointment reminders and scheduling updates

• Pre‑/post‑visit instructions and check‑ins

• Movement‑health tips and clinic news (educational, non-diagnostic)

Message frequency: Up to 4 messages per month, plus occasional transactional messages tied to a specific request (e.g., confirmation codes or appointment confirmations). Actual frequency may vary by patient activity.

Cost: Standard message and data rates may apply.

2) How to Opt In

You may enroll using one of the following methods. In each case, we present the same disclosure: sender identity, message types, frequency, “Msg & data rates may apply,” STOP/HELP instructions, and links to these SMS Terms and our Privacy Policy.

• Web Form: Check the SMS consent box during online intake or newsletter signup at https://unitymovept.com/contact. The box is unchecked by default. After submit, we send a confirmation text asking you to reply YES to complete enrollment.

• In‑Person Intake: Sign our paper/digital intake form in clinic that includes the SMS disclosure. We will then send a confirmation text asking you to reply YES to complete enrollment.

• Text‑to‑Join: Text JOIN to (315) 687‑8678 after reviewing posted signage or QR code that includes the SMS disclosure. We will reply with a confirmation text asking you to reply YES to complete enrollment.

• Voice/IVR (Virtual Assistant): During calls handled by our assistant, we read the SMS disclosure, collect your name and mobile number, confirm the number, and ask if you agree to receive texts as described. If you say YES, we send a confirmation text asking you to reply YES to complete enrollment.

Enrollment is finalized only after you reply YES to the confirmation text (double opt‑in).

3) How to Opt Out

You can opt out at any time by texting STOP to (315) 687‑8678. You will receive a one‑time confirmation message that you have been unsubscribed and will not receive additional messages unless you re‑enroll. To re‑enroll, text START to the same number and follow prompts.

4) Help & Support

Text HELP to (315) 687‑8678 for assistance. You may also contact us at (315) 687‑8678 or [email protected].

5) Carrier & Delivery Disclosures

Message delivery is subject to your mobile carrier’s network availability. Participating carriers are not liable for delayed or undelivered messages. Service may not be available on all carriers or in all areas.

6) User Responsibilities

• Provide an accurate mobile number you control and update us if your number changes.

• If you port, cancel, or reassign your number, text STOP before you relinquish the number to help protect your privacy.

• Do not share sensitive health information by SMS. See Section 9.

7) Prohibited Use

Do not use the program for unlawful, abusive, harassing, or misleading messaging. We may suspend or terminate participation for violations.

8) Changes to the Program or Terms

We may modify or cancel the program or these Terms at any time. We will post changes at https://unitymovept.com/sms-terms and update the Effective Date. Continued participation after changes constitutes acceptance.

9) Important Health & Safety Notice

Text messages are not monitored for emergencies and are not a substitute for professional medical advice, diagnosis, or treatment. For urgent or emergency situations, call 911 or your local emergency number. Avoid sending protected health information (PHI) by SMS; SMS is not encrypted. If we need to communicate PHI, we will use secure channels.

10) Privacy

We respect your privacy. We collect and retain consent records (e.g., name, mobile number, time/date, method of consent, and confirmation messages) to operate the program and meet compliance requirements. See our Privacy Policy at https://unitymovept.com/privacy for details on how we collect, use, share, and protect information.

11) Contact

Questions about these Terms or the SMS program?
Unity Move Physical Therapy & Wellness PLLC
Phone: (315) 687‑8678 • Email: [email protected]